Refund policy

Please refer to Return & Exchange for the terms as following:

Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received. If you experience the above problems, please contact us by submitting a ticket, or chatting with us online.
Out of stock, missing items or wrong items:
  The inventory changes frequently with the increasing of the order, so maybe some item are not available after you finish the payment. On this situation, we will contact you within 24 hours and let you decide whether it could be replaced or canceled to enable timely delivery.

A partial refund is offered for missing or wrongly shipped items. We will provide a reshipping service in the event of missing or wrongly shipped accessories, a partial refund on the item fare is offered in the event of accessories being unavailable for reshipping. Please be sure to open the parcel and check the contents before signing for the package

Size:
Sizes for clothes are listed on item page according to the centimeters. For shoe sizes, please check the shoe size conversion chart. Please check description on item page carefully before you buy. Or if you want to return the item because the size doesn't fit you, we can only issue you the product amount when we receive your returns. And the shipping fee will be covered by yourself.
Shipping delays:
  We hope that all of our valued customers can appreciate and understand that we have no control of the international shipping process after the package has been dispatched from our warehouse. For delayed orders in which the package was shipped within the normal processing period, we may deal with them on a case-by-case basis, please contact us by submitting a ticket, or chatting with us online.